Normal, Reasonable Business Use
YellowFiber Network’s unlimited service plans and features are for normal use and are plan specific. Normal, reasonable use on YellowFiber Network’s unlimited plans must be in accordance with the Reasonable Use Policy, located at www.yellowfiber.net, our Terms of Service and consistent with the types and levels of usage by typical customers on the plan. Unauthorized or excessive use beyond that normally experienced by business customers may result in unlimited plan service termination. Should unlimited plan service be terminated, calls will be billed at the current prevailing rate.
YellowFiber Network Reasonable Use Policy
YellowFiber Network has prepared this Reasonable Use Policy (“Policy”) as a guide for its customers to understand the intended and permissible uses of our service, and to prevent exploitation, fraud, and abuse of its unlimited usage plans. This Policy is based upon the relevant provisions in our Terms of Service and is applicable to all our services. Our Terms of Service are located at www.yellowfiber.net.
YellowFiber Network may determine that abnormal, unreasonable or impermissible usage is occurring, and may take appropriate steps, including suspension or termination of service, even if the number of minutes used is not excessive, when a customer’s calling patterns during more than one month reflect excessive:
- unique numbers called;
- call lengths;
- frequency of call forwarding/transferring;
- conference calling;
- short duration calls;
- number of calls made during a month;
- number of calls made to a conference calling service during a month;
- calls made during business hours;
- number of calls terminated and re-initiated consecutively, which, in the aggregate, result in excessive call lengths during a specific time frame; or
- other calling patterns indicative of an attempt to evade enforcement of this Reasonable Use Policy
In addition, unlimited plans cannot, under any circumstances, be used for call-in lines, call centers, trunking (to a PBX or otherwise), continuous or extensive call forwarding, autodialing (including automatic outbound dialing systems or call distribution systems), call center or certain switching applications, fax blasting, telemarketing (including without limitation charitable or political solicitation and/or polling), transcription services, junk faxing, fax spamming, broadcast fax, or other high volume or multi-person calling or faxing purposes.